ATTENTION JANUARY BILLING NOTICE:

The most recent water bills mailed out on January 31, 2014 reflect an incorrect bill period of 10/01/2012 through 1/31/2013. It should be 10/01/2013 through 1/31/2014. The billing rates listed are also incorrect. Effective December 7, 2013, there was a 0.54% increase in our rates, which was granted by the Public Utilities Commission.  This rate increase was a direct result of the Providence Water Supply Board’s rate filing approval of an increase in the wholesale rate for purchased water.  This “pass through rate” includes the direct expense increase for purchased water by Kent County Water Authority only. Your bill includes this increase for the billing for all water used after December 7, 2013.  The new rates should have been listed as follows on the bill:

We apologize for this error and have corrected the computer programming.  Your bill was calculated properly using the correct rates and billing time period.  If you have any questions, please contact our office and a service representative will be glad to assist you.